Enigmatic Espresso

June 2 2009, 7:08am

Me: “Welcome to ****, what can I get started for you today?” Customer: in drive-thru “I don’t know.” Me: “Er…would you like any suggestions?” Customer: “Well, I don’t know what it is I always get. My daughter usually gets it for me.” Me: “OK, no big deal. Was it hot or cold?” Customer: “Both.” Me: “…was it ‘coffee’ or ‘not coffee’? Customer: “Hmm…I believe it was both.” Me: “I’m gonna go grab my manager…just a moment!” Manager: “Hi there, could you please describe for me what you usually get?” Customer: “I don’t know! My daughter gets it for me every day!” Manager: “Let’s break it down further…was it a solid or a liquid?” Customer: “Both…”